How happy are your customers? Remember that old saying that 80% of your business comes from 20% of your customers!
It really is true, that happy clients are your best promoters! They are the people that give you more business and help
generate referrals…that increases your bottom line numbers.
Doing telephone surveys help identify the “heartbeat” of your customers. If there is a problem; they will share that to a third party source and if they are happy they like to compliment the services they like best.
Surveys only strengthen your business and these days, you don’t want to lose any unhappy clients if you don’t have to.
Please view my video on customer surveys and then give me a call 314-495-2089.
